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Contact Arizona
via Telephone
| Email | Mail
Telephone
General Inquiries/Member Services
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TouchTone 24 - automated system for account balances,
transfers, loan payments & more (24 hours, 7 days a week) |
(602) 683-1234
or
(800) 523-4603 |
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To setup or reset a TouchTone 24 authorization code |
(602) 683-1720 |
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Member Services - information and account assistance
(Mon-Fri 8 a.m. - 7 p.m. & Sat 9 a.m. - 1 p.m.)
 Best times to call Member Services
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(602) 683-1000
(Maricopa County)
(520) 325-5662 (Tucson)
(800) 523-4603
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 Best times to call Member Services |
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Monday |
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Saturday |
| 8:00 - 9:00 |
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| 9:00 - 10:00 |
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| 10:00 - 11:00 |
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| 11:00 - 12:00 |
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| 12:00 - 1:00 |
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| 1:00 - 2:00 |
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| 2:00 - 3:00 |
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| 3:00 - 4:00 |
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| 4:00 - 5:00 |
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| 5:00 - 6:00 |
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| 6:00 - 7:00 |
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Green - Typically the best times to reach us by phone
Yellow - Occassional mild wait times
Red - Peak hours with the longest wait times
Gray - Phone services are closed |
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CU Online Account Access (Mon-Fri 9 a.m. - 7 p.m. & Sat 9 a.m. - 1 p.m.)
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Login Assistance/Password resets |
(602) 683-1720 |
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Bill Pay assistance |
(602) 683-1088 |
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Help with Quicken, Money or Quicken access |
(602) 683-1088 |
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Report a fraudulent (phishing) email |
(602) 683-1088 |
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Report all fraudulant emails to reportfraud@ArizonaFederal.org |
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Membership Information (Mon-Fri 8 a.m. - 7 p.m. & Sat 9 a.m. - 1 p.m.)
Loan Services (Mon-Fri 9 a.m. - 6 p.m. & Sat 9 a.m. - 1 p.m. unless otherwise noted)
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Apply for a first mortgage (Mon-Fri 8:30 a.m. - 8 p.m. EST) |
(866) 266-2079 |
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Apply for auto, credit card and other loan types (24 hours, 7 days a week) |
(602) 683-1730 |
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Check the status of your loan application |
(602) 683-1730 |
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Schedule a loan appointment |
(602) 683-1730 |
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Click for current rate information |
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Apply online now |
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Visa Check Card & Credit Card Services (Mon-Fri 8 a.m. - 7 p.m. & Sat 9 a.m. - 1 p.m.)
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General assistance |
(602) 683-1000 |
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Report a card lost or stolen |
(602) 683-1000
(hours listed above)
(866) 599-5615
(24 hours, 7 days a week) |
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Report fraud or unknown transaction |
(602) 683-1000 |
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Member Business Services (Mon-Fri 9 a.m. - 6 p.m. & Sat 9 a.m. - 1 p.m.)
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Apply for a business auto loan |
(602) 683-1730 |
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Apply for other business loans |
(602) 683-1099 |
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General questions and inquiries |
(602) 683-1000 |
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Frequently Asked Questions
Existing Accounts
New Accounts
Loans
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Merchant/Business Verification Services (24 hours, 7 days a week)
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Verify check amounts |
(602) 683-1555 |
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Other Services (Mon-Fri 9 a.m. - 6 p.m. & Sat 9 a.m. - 1 p.m.)
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Reorder Arizona Federal checks & check registers |
(800) 355-8123 |
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Report account fraud or suspected fraud |
(602) 683-1731 |
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Make arrangements on a delinquent loan |
(602) 683-1212 |
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Make arrangements on a negative balance |
(602) 683-1212 |
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TTY Relay Calls (Services for the hearing impaired) |
(602) 683-1731 |
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Branch locations |
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Current rate information |
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If you are a mortgage or title company looking
to request a payoff amount for a loan, please
fax a request signed by the borrower to our Mortgage Department at (602) 683-1948.
Email
You can
send email to Arizona Federal through
CU
Online. After logging in to your
account, click on FAQ & Email to access the email service.
At this time we do not accept incoming
email other than through this feature.
By using our secure feature we are
able to verify proper identification
and use encryption to protect sensitive
data that may be included within the
email message.
Mail
Our mailing
address for deposits and payments
is:
Arizona
Federal Credit Union
P.O. Box 60070
Phoenix, AZ 85082-0070
You can also
make
a deposit or payment online. Try
it today!
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