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Credit Counselor — Full Time
Where you get to work:
Phoenix: 333 N. 44th Street
What you'll get to do:
- You'll assist members to resolve delinquent accounts.
- You'll perform collections on past due accounts and minimize loss through recommendations for repayment, repossession and legal action.
Experience, knowledge and skills you'll need:
- You'll need a High School diploma or a GED.
- We prefer you to have experience in a financial institution, in customer service, in teleservices or in a related field.
- You must have excellent customer service and communication skills.
- You need to know how to skip trace, work a collections queue and work with other financial intuitions.
- You need to be able to read, write, speak and use proper grammar in English.
- You must be familiar with Windows and able to use PC software
applications such as Word and Excel.
- You need to be able to type
25 words per minute.
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