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Credit Counselor II—Full Time
Where you get to work:
Phoenix: 333 N. 44th Street
What you'll get to do:
- You'll provide administrative and operational support to the Risk Management Department for collections of loans and prevention of losses.
- You'll perform skip traces on delinquent loans and maintain queue work standards.
- You'll send the appropriate letters to and negotiate WEM process with delinquent members.
- You'll research and resolve members concerns with various vendors such as insurance companies, title companies as well as liens and lending.
Experience, knowledge and skills you'll need:
- You'll need a High School diploma or a GED and two years of experience in a financial institution or a related field or an equivalent combination of the two.
- You must have excellent customer service and communication skills.
- You need to know how to skip trace, work a collections queue and work with other financial intuitions.
- You need to be able to read, write, speak and use proper grammar in English.
- You must be familiar with Windows and able to use PC software
applications such as Word and Excel.
- You need to be able to type
25 words per minute.
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