The following excerpts are from letters we recently received that explain the way all of us at Arizona Federal are committed to providing service for the way you define it:

“My husband and I met with Lisa Keegan, Financial Services Consultant [Cave Creek Road branch], as we were in need of some remodeling to be done on our home. We also had been considering refinancing, but we had some questions. Lisa showed us what terms were available, who to call and what to do. Lisa’s vast knowledge and years of experience mixed with her warm smile and pleasant personality really helped us to go for the refinancing and our HELOC also. Your Loan Department employee Greg Jagger made the refinancing of our home the most pleasant service we have ever been through! Arizona Federal service is outstanding. Thank you from two very pleased members.”
—A. & J. Tripaldi, Phoenix, AZ

“This letter is to commend Larry Fitzgerald [Members’ Auto Center] for an outstanding experience in purchasing a new vehicle. My husband, a courier by trade, had totaled his 1999 Ford F-250. It was essential that he obtain another vehicle quickly... I suggested calling Arizona Federal since I have been a member for more than 25 years. I called the Members’ Auto Center and spoke to Larry. Since we knew exactly what we wanted, I gave Larry those specifications and he did all the legwork... In two days, he personally delivered the new 2004 Ford F-250 to our home. We signed the paperwork and never had to leave the house to deal with any automobile dealers... I would recommend this process to any member of Arizona Federal.”
—J. Larsen; Phoenix, AZ

“I purchased a new Dodge truck through your Members’ Auto Center. Anthony Torres represented the credit union for this transaction. This was the most pleasant, least painful vehicle buying transaction I’ve ever had. Anthony was professional and knew his job. He was an absolute pleasure to do business with. I will recommend this service to people I know. Again, thank you for providing such a valuable service.”
—S. Cox; Mesa, AZ

Do you have a service story to share?

Complete the form below:

You may also mail any service stories to:

Arizona Federal, Attn: Marketing Dept./Service Legends
P.O. Box 60070
Phoenix AZ, 85082

Or fax them to (602) 683-1946. Thank you for sharing your experiences!